Subject: Ticket Assigned - Conversation with ibrahim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Sep 2021 10:55:39 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ibrahim ibrahim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ibrahim Bot:  Hi Ibrahim ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6354592202 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0546974207            02:40 PM, 25th Sep                   mayar                   Hi  Ibrahim,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:41 PM, 25th Sep                     ibrahim                    Hi           02:43 PM, 25th Sep                     ibrahim                    I just wanted to know the status for My order           02:43 PM, 25th Sep                     ibrahim                    I was wondering if i can receive it today, as i have travel plans           02:44 PM, 25th Sep                     ibrahim                    6354592202 - order number           02:45 PM, 25th Sep                     ibrahim                    635459220222999991 courier tracking           02:45 PM, 25th Sep                     ibrahim                    There???           02:46 PM, 25th Sep                     ibrahim                    Hello?           02:47 PM, 25th Sep                   mayar                   It takes 3-5 days to be ready in the store           02:48 PM, 25th Sep                   mayar                   Our team will contact you once it is ready           02:48 PM, 25th Sep                   mayar                   Is there anything else i can help you with?            02:48 PM, 25th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:55 PM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3143518