Subject: Ticket Assigned - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Sep 2021 09:51:20 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9503219049 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver            01:47 PM, 25th Sep                     hi                    Ok           01:47 PM, 25th Sep                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:47 PM, 25th Sep                     hi                    Hi           01:47 PM, 25th Sep                     hi                    I want to know about my order           01:47 PM, 25th Sep                     hi                    It is 1 week now           01:48 PM, 25th Sep                     hi                    No updates           01:48 PM, 25th Sep                     hi                             01:48 PM, 25th Sep                     hi                    This is my order details           01:48 PM, 25th Sep                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           01:49 PM, 25th Sep                   mayar                   Is there anything else i can help you with?            01:49 PM, 25th Sep                     hi                    Plse keep it fastly?           01:50 PM, 25th Sep                     hi                    Ok           01:50 PM, 25th Sep                   mayar                   We will try our best to deliver it asap           01:50 PM, 25th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:50 PM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3143209