Subject: Ticket Assigned - Conversation with suhail alketbi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Sep 2021 08:18:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suhail alketbi suhail alketbi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suhail alketbi Bot:  Hi Suhail Alketbi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502117774            11:58 AM, 25th Sep                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:59 AM, 25th Sep                     suhail alketbi                    Where is the agent           12:00 PM, 25th Sep                   mayar                   How may i help you ?           12:02 PM, 25th Sep                   mayar                   Could you please share your order number so that I can assist you further?           12:02 PM, 25th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:05 PM, 25th Sep                     suhail alketbi                    I want to buy single Medela bump           12:05 PM, 25th Sep                     suhail alketbi                    Do you have           12:05 PM, 25th Sep                     suhail alketbi                    Are you still connected?           12:06 PM, 25th Sep                   mayar                   Yes           12:07 PM, 25th Sep                   mayar                   This item is not available on our website           12:08 PM, 25th Sep                   mayar                   Is there anything else i can help you with?            12:08 PM, 25th Sep                     suhail alketbi                    Do you have ?           12:10 PM, 25th Sep                   mayar                   For sorry           12:11 PM, 25th Sep                   mayar                   This item is not available on our website           12:11 PM, 25th Sep                   mayar                   Is there anything else i can help you with?           12:12 PM, 25th Sep                     suhail alketbi                    Do you have in the shop           12:12 PM, 25th Sep                   mayar                   No This item is not available in our stores also           12:13 PM, 25th Sep                   mayar                   Is there anything else i can help you with?           12:16 PM, 25th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:18 PM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3142816