Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Sep 2021 08:05:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9504124389 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528216257            11:50 AM, 25th Sep                     hi                    Ok           11:50 AM, 25th Sep                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:53 AM, 25th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           11:56 AM, 25th Sep                     hi                    Hi           11:58 AM, 25th Sep                     hi                    Actually my order was to be ready yesterday.....but I didn't got any msgs for collect           11:58 AM, 25th Sep                     hi                    Pls make necessary arrangements for today atleast           11:59 AM, 25th Sep                     hi                    It's very important           11:59 AM, 25th Sep                   mayar                   Thank you for providing us with this details            11:59 AM, 25th Sep                   mayar                   Could you please allow me 2 minutes to check your order details?           12:00 PM, 25th Sep                   mayar                   This order  9504124389 was placed but the amount was not transferred from your end           12:00 PM, 25th Sep                   mayar                   Kindly contact your bank to transfer it           12:01 PM, 25th Sep                   mayar                   Is there anything else i can help you with?            12:01 PM, 25th Sep                     hi                    Ok....let me check           12:02 PM, 25th Sep                   mayar                   Is there anything else i can help you with?           12:03 PM, 25th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:05 PM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3142768