Subject: Ticket Assigned - Conversation with nadheer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 12:31:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nadheer nadheer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nadheer Bot:  Hi Nadheer ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097333215005            04:21 PM, 23rd Sep                   mayar                   Hi Nadheer ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:22 PM, 23rd Sep                     nadheer                    hi           04:22 PM, 23rd Sep                     nadheer                    last night i was in your shop           04:22 PM, 23rd Sep                     nadheer                    cety center           04:22 PM, 23rd Sep                     nadheer                    and they made double transaction           04:23 PM, 23rd Sep                     nadheer                    and no one refer back to me till           04:23 PM, 23rd Sep                     nadheer                    now           04:23 PM, 23rd Sep                     nadheer                    and no one picking up the phone           04:23 PM, 23rd Sep                     nadheer                    hellooo           04:25 PM, 23rd Sep                     nadheer                    are you with me           04:25 PM, 23rd Sep                     nadheer                    ?           04:25 PM, 23rd Sep                   mayar                   Was it an online order ?           04:25 PM, 23rd Sep                   mayar                   Do you have bank statement with that deducted amounts ?           04:26 PM, 23rd Sep                     nadheer                    no i was shopping there           04:26 PM, 23rd Sep                   mayar                   Do you have bank statement with that deducted amounts ?           04:27 PM, 23rd Sep                   mayar                   Kindly take your bank statement with that deducted amounts and head to the store           04:28 PM, 23rd Sep                   mayar                   to do the needful           04:28 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            04:28 PM, 23rd Sep                   mayar                   كان من دواعي سروري مساعدتكم.            04:30 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3137527