Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 12:18:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  00971555395355            04:08 PM, 23rd Sep                     hi                    I need to follow up on my order not refund sorry           04:09 PM, 23rd Sep                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:09 PM, 23rd Sep                     hi                    Hi can i know my order status 9503852241           04:09 PM, 23rd Sep                     hi                    Will i get it today?           04:10 PM, 23rd Sep                     hi                    It is a gift           04:10 PM, 23rd Sep                     hi                    ?           04:10 PM, 23rd Sep                     hi                    Hello           04:10 PM, 23rd Sep                     hi                    /startOver           04:10 PM, 23rd Sep                     hi                    Mayar           04:11 PM, 23rd Sep                     hi                    ?           04:11 PM, 23rd Sep                   mayar                   Your order is out for delivery           04:11 PM, 23rd Sep                     hi                    Will i get it today?           04:11 PM, 23rd Sep                   mayar                   Our team will contact you on +971525561522 before delivering the order           04:12 PM, 23rd Sep                     hi                    Can i have a logistics contact number to follow up?           04:12 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            04:12 PM, 23rd Sep                     hi                    Can i contact ur logistics?           04:12 PM, 23rd Sep                     hi                    ?           04:15 PM, 23rd Sep                   mayar                   We do not have this details but we can  provide our team with your number           04:15 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            04:15 PM, 23rd Sep                     hi                    No thanks           04:15 PM, 23rd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:18 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3137472