Subject: Ticket Assigned - Conversation with shrutika
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 10:21:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shrutika shrutika                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shrutika Bot:  Hi Shrutika ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9503041445 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971554092139            02:08 PM, 23rd Sep                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:09 PM, 23rd Sep                     shrutika                    Hi           02:09 PM, 23rd Sep                     shrutika                    My order is not yet ready for pickup           02:09 PM, 23rd Sep                     shrutika                    Please can you check           02:09 PM, 23rd Sep                     shrutika                    9503041445           02:10 PM, 23rd Sep                     shrutika                    ?           02:14 PM, 23rd Sep                   mayar                   The amount was not transferred from your end           02:14 PM, 23rd Sep                   mayar                   Kindly contact your bank to do the needful           02:14 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            02:14 PM, 23rd Sep                     shrutika                    What           02:15 PM, 23rd Sep                     shrutika                    It ha been deducted from my account           02:15 PM, 23rd Sep                   mayar                   Kindly contact your bank and provide us with your bank statement           02:18 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            02:18 PM, 23rd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:21 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3136918