Subject: Ticket Assigned - Conversation with kutub
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 09:53:25 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kutub kutub                    Bot:  Hi again! Bot:  Please enter your name Customer:  8103713762 Bot:  Please enter your name Customer:  kutub Bot:  Hi Kutub ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8103713762 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565809197            01:39 PM, 23rd Sep                   mayar                   Hi Kutub ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:40 PM, 23rd Sep                   mayar                   It takes 2-3 days to be readt at the store           01:41 PM, 23rd Sep                   mayar                   Ready           01:41 PM, 23rd Sep                   mayar                   Our team will contact you once it is ready           01:41 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            01:41 PM, 23rd Sep                     kutub                    Yes           01:44 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?           01:46 PM, 23rd Sep                     kutub                    What is status of the order id no 8103713762           01:46 PM, 23rd Sep                     kutub                    Can you assist me please           01:46 PM, 23rd Sep                   mayar                   It is under process           01:48 PM, 23rd Sep                   mayar                   It takes 2-3 days to be ready at the store           01:48 PM, 23rd Sep                   mayar                   Our team will contact you once it is ready Is there anything else i can help you with?           01:48 PM, 23rd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:52 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3136762