Subject: Ticket Assigned - Conversation with hii
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 09:47:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hii hii                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hii Bot:  Hi Hii ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557959608            01:42 PM, 23rd Sep                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:43 PM, 23rd Sep                     hii                    Hii i have made a purchase at your store at deira city center.. i would like to return one of d items           01:44 PM, 23rd Sep                     hii                    Would like to check if i can return to any of the nearest store or i neec to go to d same store           01:44 PM, 23rd Sep                     hii                    Need*           01:44 PM, 23rd Sep                     hii                    Hii Mayar, r u there           01:45 PM, 23rd Sep                   mayar                   Yes you can return it in the store whiten 14 days           01:45 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            01:45 PM, 23rd Sep                     hii                    No thanks           01:46 PM, 23rd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:47 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3136730