Subject: Ticket Assigned - Conversation with ayaz mohammad mushtaq
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 08:35:50 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ayaz mohammad mushtaq ayaz mohammad mushtaq                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ayaz mohammad mushtaq Bot:  Hi Ayaz Mohammad Mushtaq ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7303083609 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00973-33482656            12:25 PM, 23rd Sep                   mayar                   Hi Ayaz  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:26 PM, 23rd Sep                     ayaz mohammad mushtaq                    My order status shows customers no response but no 1 contact me           12:26 PM, 23rd Sep                     ayaz mohammad mushtaq                    I need my stuff by today           12:27 PM, 23rd Sep                   mayar                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+97333482656)  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           12:27 PM, 23rd Sep                   mayar                   Your order is out for delivery           12:27 PM, 23rd Sep                   mayar                   Our team willl contact you on (+97333482656) before delivering it           12:28 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            12:28 PM, 23rd Sep                     ayaz mohammad mushtaq                    I hope so if not my brother have birthday today it’s his gift           12:28 PM, 23rd Sep                     ayaz mohammad mushtaq                    If not bring no use to buy for next time           12:28 PM, 23rd Sep                     ayaz mohammad mushtaq                    I hope u understand           12:28 PM, 23rd Sep                   mayar                   Yes i understand           12:29 PM, 23rd Sep                   mayar                   Your order is out for delivery Our team willl contact you on (+97333482656) before delivering it           12:29 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?           12:29 PM, 23rd Sep                     ayaz mohammad mushtaq                    No thanks but tell them contact me before 2pm or after 4:30 pm           12:30 PM, 23rd Sep                   mayar                   Once our team  contacts you please ask them to deliver it before 2pm or after 4:30 pm           12:31 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            12:31 PM, 23rd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:35 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3136419