Subject: Ticket Assigned - Conversation with fabiana
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 08:20:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fabiana fabiana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fabiana Bot:  Hi Fabiana ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9503846853 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971502858092            12:09 PM, 23rd Sep                     fabiana                    Ok           12:09 PM, 23rd Sep                   mayar                   Hi Fabiana,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:10 PM, 23rd Sep                     fabiana                    Good afternoon           12:11 PM, 23rd Sep                     fabiana                    I would like to cancel my order,please           12:11 PM, 23rd Sep                   mayar                   For sorry it can not be cancelled now           12:12 PM, 23rd Sep                   mayar                   It is already under process           12:12 PM, 23rd Sep                     fabiana                    I bought yesteday thinking that I can collect it today           12:12 PM, 23rd Sep                   mayar                   It will be automatically canceled whiten 14 days if you did not receive it           12:13 PM, 23rd Sep                     fabiana                    Because tomorrow I will travel in the morning to another country           12:13 PM, 23rd Sep                   mayar                   For sorry it can not be cancelled now It is already under process           12:13 PM, 23rd Sep                     fabiana                    If is possible can you talk to them to do my order for I get today?           12:14 PM, 23rd Sep                     fabiana                    because I can go there today and receive           12:15 PM, 23rd Sep                   mayar                   We will try our best to deliver it asap           12:16 PM, 23rd Sep                   mayar                   But normally it takes 2-3 days           12:16 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            12:16 PM, 23rd Sep                     fabiana                    If they didnt do,after 14 days it will be cancel ?           12:17 PM, 23rd Sep                   mayar                   Yes , It will be automatically canceled whiten 14 days if you did not receive it           12:18 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?           12:18 PM, 23rd Sep                     fabiana                    No ,only this ,Thanks.           12:18 PM, 23rd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:20 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3136366