Subject: Ticket Assigned - Conversation with nisha
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 08:16:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nisha nisha                    Bot:  Hi again! Bot:  Please enter your name Customer:  nisha Bot:  Hi Nisha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9503483145 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501549987            12:13 PM, 23rd Sep                     nisha                    Ok           12:13 PM, 23rd Sep                   mayar                   Hi Nisha,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:13 PM, 23rd Sep                     nisha                    When my order will get ready for collection           12:14 PM, 23rd Sep                   mayar                   It takes 2-3 days to be ready           12:15 PM, 23rd Sep                   mayar                   Our team will contact you once it is ready           12:15 PM, 23rd Sep                     nisha                    Ok thank you           12:15 PM, 23rd Sep                   mayar                   Is there anything else i can help you with?            12:15 PM, 23rd Sep                     nisha                    Nothing thank you so much           12:15 PM, 23rd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:16 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3136354