Subject: Ticket Assigned - Conversation with sajjad hussain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 13:33:53 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sajjad hussain sajjad hussain                    Bot:  Hi again! Bot:  Please enter your name Customer:  9503674038 Bot:  Please enter your name Customer:  sajjad hussain Bot:  Hi Sajjad Hussain ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9503674038 Bot:    Your order status is  : Cancelled   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971509318405            05:23 PM, 22nd Sep                   mayar                   Hi Sajjad Hussain  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:24 PM, 22nd Sep                     sajjad hussain                    My order got cancel           05:25 PM, 22nd Sep                   mayar                   Yes it got canceled           05:27 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            05:27 PM, 22nd Sep                     sajjad hussain                    Can i know the reson of cancelation           05:28 PM, 22nd Sep                   mayar                   We always do quality check on our product to check if the product is in perfect condition to provide it to customer. This particular product is not in salable condition and that is why it shows out of stock while checking out. ​ Please accept our apology as ​you were not able to purchase this item ​even when you received a notification that this item is in stock. ​ We have forwarded this issue to our team and we will resolve this issue.           05:31 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            05:31 PM, 22nd Sep                     sajjad hussain                    Thank you           05:32 PM, 22nd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:33 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3133652