Subject: Ticket Assigned - Conversation with antonia yosifova
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 12:22:43 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with antonia yosifova antonia yosifova                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  antonia yosifova Bot:  Hi Antonia Yosifova ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9503241229 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563562876            04:13 PM, 22nd Sep                     antonia yosifova                    Ok           04:13 PM, 22nd Sep                   mayar                   Hi Antonia ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:15 PM, 22nd Sep                     antonia yosifova                    Thank you, dear. I have order which is click and collect and i would like to ask when i will be able to take my order, because i am visitor and leave the country by friday           04:16 PM, 22nd Sep                   mayar                   It takes 2-3 days to be ready at the store           04:18 PM, 22nd Sep                   mayar                   Our team will contact you once it is ready           04:19 PM, 22nd Sep                     antonia yosifova                    My order is from 20.09           04:19 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            04:19 PM, 22nd Sep                     antonia yosifova                    Usually i can collect tomorrow?           04:19 PM, 22nd Sep                   mayar                   We sincerely apologize for any inconvenience caused,           04:20 PM, 22nd Sep                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           04:20 PM, 22nd Sep                     antonia yosifova                    Ok           04:20 PM, 22nd Sep                   mayar                   We will do our best to deliver it asap           04:20 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            04:20 PM, 22nd Sep                     antonia yosifova                    Thank you           04:20 PM, 22nd Sep                     antonia yosifova                    No, thank u           04:21 PM, 22nd Sep                     antonia yosifova                    Have a nice day           04:21 PM, 22nd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:22 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3133279