Subject: Ticket Assigned - Conversation with mazoom
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 12:17:25 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mazoom mazoom                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mazoom Bot:  Hi Mazoom ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561231983            03:50 PM, 22nd Sep                   mayar                   Hi Mazoom ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:52 PM, 22nd Sep                     mazoom                    HI           03:53 PM, 22nd Sep                     mazoom                    I want to return my order           03:53 PM, 22nd Sep                     mazoom                    but when I order I didn't but an email           03:53 PM, 22nd Sep                     mazoom                    ?           03:55 PM, 22nd Sep                   mayar                   Could you please share your order number so that I can assist you further?           03:55 PM, 22nd Sep                     mazoom                    how  can I find the order number from the laptop?           03:56 PM, 22nd Sep                   mayar                   Kindly check on your mobile           03:59 PM, 22nd Sep                   mayar                   You must received an sms           03:59 PM, 22nd Sep                     mazoom                    9503516397           04:01 PM, 22nd Sep                   mayar                   Do you want to cancel it ?           04:03 PM, 22nd Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:05 PM, 22nd Sep                     mazoom                    yes           04:06 PM, 22nd Sep                     mazoom                    no I dont want to cancel           04:06 PM, 22nd Sep                     mazoom                    I want to return it           04:06 PM, 22nd Sep                   mayar                   This is nonreturnable item           04:08 PM, 22nd Sep                   mayar                   For sorry it can not be returned           04:08 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            04:09 PM, 22nd Sep                     mazoom                    whhyyy           04:10 PM, 22nd Sep                     mazoom                    I think it was trolly           04:10 PM, 22nd Sep                     mazoom                    I need to return it           04:11 PM, 22nd Sep                     mazoom                    you didn't write om the application           04:11 PM, 22nd Sep                   mayar                   For sorry furniture items are nonreturnable           04:13 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            04:13 PM, 22nd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:16 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3133246