Subject: Ticket Assigned - Conversation with ana carolina
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 12:06:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ana carolina ana carolina                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ana carolina Bot:  Hi Ana Carolina ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96597389387            03:59 PM, 22nd Sep                   mayar                   Hi Ana ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:00 PM, 22nd Sep                     ana carolina                    Hello today I recive my order but I choice rong size I can go directly with the shop I don want to wait           04:02 PM, 22nd Sep                     ana carolina                    ??           04:02 PM, 22nd Sep                   mayar                   Yes it can be returned in the store           04:03 PM, 22nd Sep                   mayar                   we do nt have exchange policy           04:03 PM, 22nd Sep                   mayar                   The item can be returned only           04:03 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            04:03 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3133189