Subject: Ticket Assigned - Conversation with sharafu vk attusthalam
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 12:05:02 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sharafu vk attusthalam sharafu vk attusthalam                    Bot:  Hi again! Bot:  Please enter your name Customer:  sharafu vk attusthalam Bot:  Hi Sharafu Vk Attusthalam ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  9605061756            03:48 PM, 22nd Sep                     sharafu vk attusthalam                    Enikk ente return kodutha sadhanam thirich kittanam           03:49 PM, 22nd Sep                     sharafu vk attusthalam                    Hlo           03:50 PM, 22nd Sep                   mayar                   Hi Sharafu  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:50 PM, 22nd Sep                     sharafu vk attusthalam                    /startOver           03:50 PM, 22nd Sep                     sharafu vk attusthalam                    Sir           03:50 PM, 22nd Sep                     sharafu vk attusthalam                    I did not receive any information after I returned           03:51 PM, 22nd Sep                   mayar                   Could you please share your order number so that I can assist you further?           03:51 PM, 22nd Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:53 PM, 22nd Sep                     sharafu vk attusthalam                    1 mint           03:53 PM, 22nd Sep                     sharafu vk attusthalam                             03:54 PM, 22nd Sep                     sharafu vk attusthalam                             03:54 PM, 22nd Sep                   mayar                   Thank you for providing us with this details            03:55 PM, 22nd Sep                     sharafu vk attusthalam                    I ordered 20.5 and I have to change the size of a t shirt in it and I returned it for 3 days           03:55 PM, 22nd Sep                   mayar                   Could you please allow me 2 minutes to check your order details?           03:55 PM, 22nd Sep                     sharafu vk attusthalam                    Ok           03:55 PM, 22nd Sep                   mayar                   We would like to inform you that your product  reached our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to you           03:58 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            03:58 PM, 22nd Sep                     sharafu vk attusthalam                    I want its s size           03:59 PM, 22nd Sep                     sharafu vk attusthalam                    I do not need a refund. The small size of the shirt is enough for me           04:00 PM, 22nd Sep                   mayar                   For sorry we do not have exchange policy the item can be returned only           04:02 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            04:02 PM, 22nd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:04 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3133184