Subject: Ticket Assigned - Conversation with malik
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 11:12:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with malik malik                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  malik Bot:  Hi Malik ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9503447027 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0529792431            03:08 PM, 22nd Sep                     malik                    Ok           03:09 PM, 22nd Sep                   mayar                   Hi Malik ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:09 PM, 22nd Sep                     malik                    Good afternoon Mayar           03:09 PM, 22nd Sep                     malik                    9503447027           03:09 PM, 22nd Sep                     malik                    This is my order number           03:09 PM, 22nd Sep                     malik                    Status shows its out of delivery, can I get it today?           03:10 PM, 22nd Sep                     malik                    For*           03:10 PM, 22nd Sep                   mayar                   Yes           03:10 PM, 22nd Sep                   mayar                   Our team will contact you on +971529792431           03:11 PM, 22nd Sep                     malik                    Is it confirmed that's I'll get it today?           03:11 PM, 22nd Sep                   mayar                   before delivering the order           03:11 PM, 22nd Sep                     malik                    As tomorrow I won't be available at home           03:11 PM, 22nd Sep                   mayar                   Yes it is out for delivery           03:11 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            03:11 PM, 22nd Sep                     malik                    Thank you!           03:11 PM, 22nd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:12 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3132904