Subject: Ticket Assigned - Conversation with i m karan
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 11:05:36 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i m karan i m karan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i m karan Bot:  Hi I M Karan ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0526224147            02:53 PM, 22nd Sep                     i m karan                    I want exchange my order not return
  please help me           02:53 PM, 22nd Sep                   mayar                   Hi I M Karan  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:58 PM, 22nd Sep                   mayar                   For sorry we do not have exchange policy           03:00 PM, 22nd Sep                   mayar                   the item can be returned only           03:01 PM, 22nd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:05 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3132867