Subject: Ticket Assigned - Conversation with yahya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 10:45:56 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yahya yahya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yahya Bot:  Hi Yahya ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9503542660 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0589455067            02:38 PM, 22nd Sep                   mayar                   Hi Yahya,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:39 PM, 22nd Sep                     yahya                    Hi           02:39 PM, 22nd Sep                     yahya                    Received a message that delivery is on his way from 7:30 morning till now didn't receive           02:40 PM, 22nd Sep                     yahya                    Order no 9503542660           02:40 PM, 22nd Sep                   mayar                   You order on its way to           02:41 PM, 22nd Sep                     yahya                    ???           02:41 PM, 22nd Sep                   mayar                   Our team will contact you on +971589455067  before delivering it           02:41 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            02:41 PM, 22nd Sep                     yahya                    Need courier number           02:42 PM, 22nd Sep                   mayar                   We do not have this details but we can provide them with your number           02:43 PM, 22nd Sep                   mayar                   Is there anything else i can help you with?            02:43 PM, 22nd Sep                     yahya                    Yes           02:43 PM, 22nd Sep                     yahya                    Shipment must be received today           02:43 PM, 22nd Sep                     yahya                    Ok           02:43 PM, 22nd Sep                     yahya                    Thanks           02:43 PM, 22nd Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:45 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3132791