Subject: Ticket Assigned - Conversation with joanita fernandes
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Sep 2021 16:35:31 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with joanita fernandes joanita fernandes                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  joanita fernandes Bot:  Hi Joanita Fernandes ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9503463564 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:25 PM, 21st Sep                     joanita fernandes                    I had a Coupon Code MW854 which didnt work while placing my order           08:26 PM, 21st Sep                   mayar                   Hi  Joanita Fernandes  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:28 PM, 21st Sep                     joanita fernandes                    I had a Coupon Code MW854 which didnt work while placing my order           08:30 PM, 21st Sep                   mayar                   This code is working           08:30 PM, 21st Sep                   mayar                   Could you share  a screenshot           08:30 PM, 21st Sep                   mayar                   while placing the order           08:31 PM, 21st Sep                     joanita fernandes                    In afternoon was trying while I placed this order           08:31 PM, 21st Sep                     joanita fernandes                    Yup           08:31 PM, 21st Sep                   mayar                   Kindly try to place it now           08:31 PM, 21st Sep                     joanita fernandes                    But I placed the order already           08:32 PM, 21st Sep                     joanita fernandes                    Wait can I cancel the order and place it again           08:33 PM, 21st Sep                   mayar                   Kindly be noted that the total amount of the order should be more than 150           08:33 PM, 21st Sep                     joanita fernandes                    OK           08:33 PM, 21st Sep                   mayar                   That is why this code did not work           08:33 PM, 21st Sep                   mayar                   The total amount of your order was 130 only           08:34 PM, 21st Sep                   mayar                   Is there anything else i can help you with?            08:34 PM, 21st Sep                     joanita fernandes                    Nothing else           08:34 PM, 21st Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:34 PM, 21st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3130203