Subject: Ticket Assigned - Conversation with haifa
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 21 Sep 2021 15:58:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with haifa haifa                    Bot:  Hi again! Bot:  Please enter your name Customer:  haifa Bot:  Hi Haifa ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503924961            07:46 PM, 21st Sep                     haifa                    thanks           07:46 PM, 21st Sep                   mayar                   Hi Haifa  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:46 PM, 21st Sep                     haifa                    hello           07:47 PM, 21st Sep                     haifa                    i tried to arrange a return of the car seat i recently bought           07:47 PM, 21st Sep                     haifa                    but there is no check box to select the item for return           07:48 PM, 21st Sep                     haifa                    how to proceed with the return           07:49 PM, 21st Sep                     haifa                    thank you           07:49 PM, 21st Sep                   mayar                   Could you please share your order number so that I can assist you further?           07:50 PM, 21st Sep                     haifa                    sure           07:50 PM, 21st Sep                     haifa                    9502089112           07:51 PM, 21st Sep                   mayar                   A return request has been created           07:55 PM, 21st Sep                   mayar                   Our team will collect it whiten 2-5 days           07:55 PM, 21st Sep                     haifa                    i received txt msg           07:56 PM, 21st Sep                   mayar                   Is there anything else i can help you with?            07:56 PM, 21st Sep                     haifa                    alright thank you           07:56 PM, 21st Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:57 PM, 21st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3130060