Subject: Ticket Assigned - Conversation with imrana
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Sep 2021 11:58:50 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with imrana imrana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  imrana Bot:  Hi Imrana ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9501865202 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501778284            03:51 PM, 21st Sep                     imrana                    Waiting           03:52 PM, 21st Sep                   mayar                   Hi Imrana ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:52 PM, 21st Sep                   mayar                   Your order ID is now ready for collection.    Kindly make sure to have your Emirates ID or Passport, during the pickup.           03:54 PM, 21st Sep                   mayar                   Is there anything else i can help you with?            03:54 PM, 21st Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:58 PM, 21st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3128906