Subject: Ticket Assigned - Conversation with hardik
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Sep 2021 11:57:50 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hardik hardik                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hardik Bot:  Hi Hardik ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9503458786 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0589316509            03:50 PM, 21st Sep                   mayar                   Hi Hardik,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:51 PM, 21st Sep                     hardik                    Hi Mayur           03:51 PM, 21st Sep                     hardik                    I have just placed an order           03:51 PM, 21st Sep                     hardik                    But payment is not verified           03:52 PM, 21st Sep                   mayar                   Your order was not placed successfully  The amount was not transferred           03:52 PM, 21st Sep                   mayar                   Kindly check with your bank           03:54 PM, 21st Sep                   mayar                   Is there anything else i can help you with?            03:54 PM, 21st Sep                     hardik                    Amount is deducted           03:54 PM, 21st Sep                     hardik                    But your app is showing that payment is not verified           03:55 PM, 21st Sep                   mayar                   It is under  process it takes 1-2 hours to be placed successfully           03:55 PM, 21st Sep                   mayar                   Is there anything else i can help you with?            03:56 PM, 21st Sep                     hardik                    No thanks           03:56 PM, 21st Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:57 PM, 21st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3128902