Subject: New Reply Received - Gift Card - 1571694952111810000661375
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Sep 2021 05:12:44 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Gift Card - 1571694952111810000661375  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Himanshu,</div>
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<div class="MsoNormal">Please find below gift card details 2111810000661375.</div>
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<div>From: Himanshubhusan Rath &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, September 20, 2021 8:56 AM<br>
<b>To:</b> Jimmy Panwala &lt;[email-masked]&gt;; Rajat Arora &lt;[email-masked]&gt;; Nawaraj Thapa &lt;[email-masked]&gt;; Diamond Kedia &lt;[email-masked]&gt;; Krishna AB &lt;[email-masked]&gt;<br>
<b>Cc:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3040660] - Gift Card - 1571694952111810000661375</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<span style="font-size:10.0pt;color:black">++ </span><span style="font-size:12.0pt;color:black"><a id="OWAAM342776" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Krishna
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<span style="font-size:10.0pt;color:black">Hi Jimmy,</span><span style="color:black"></span>
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<span style="font-size:10.0pt;color:black;background:white">I can see there is AED 380.30 points balance for this card and is active till 23rd October 2021.</span><span style="color:black"></span>
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<span style="font-size:10.0pt;color:black">Can we please get the details like where (concept &amp; country) the customer is trying to redeem this card and faced a redemption issue?</span><span style="color:black"></span>
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<span style="font-size:10.0pt;color:black">Warm Regards,</span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:10.0pt;color:black">Himanshubhusan Rath</span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:10.0pt;color:black">Senior Hybris Developer</span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:10.0pt;color:black">Contact: +91-9437415075 / <span style="background:white">+91-8093295263</span></span><span style="font-size:12.0pt;color:black"></span>
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<b><span style="color:black">From:</span></b><span style="color:black"> Jimmy Panwala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, September 19, 2021 11:45 AM<br>
<b>To:</b> Rajat Arora &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nawaraj Thapa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Himanshubhusan Rath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3040660] - Gift Card - 1571694952111810000661375</span> </div>
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<div class="xmsonormal"><span style='font-size:9.0pt;font-family:"Lucida Sans",sans-serif;color:#1F3864'>++ Nawaraj…</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Lucida Sans",sans-serif;color:#1F3864'>Thanks &amp; Regards,</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Lucida Sans",sans-serif;color:#1F3864'>Jimmy Panwala</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Lucida Sans",sans-serif;color:#1F3864'>Finance Manager</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Lucida Sans",sans-serif;color:#1F3864'>Centrepoint - Landmark Tower,</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Lucida Sans",sans-serif;color:#1F3864'>Dubai Marina, Dubai, UAE</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Lucida Sans",sans-serif;color:#1F3864'>P.O. Box 34425<br>
TEL : +971 04 517 6736</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Lucida Sans",sans-serif;color:#1F3864'>MOB: +971 50 477 5849</span></div>
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<b>From:</b> Rajat Arora &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, September 19, 2021 10:15 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Himanshubhusan Rath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jimmy Panwala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3040660] - Gift Card - 1571694952111810000661375</div>
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<a id="OWAAM71BB973116334DC489B498BC75561439" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jimmy Panwala</span></a> Please suggest spoc for Cp gift card.
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<div class="xmsonormal">Thanks &amp; Regards,</div>
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<div class="xmsonormal"><b><span style='font-family:"Sofia Pro";color:#42241C'>Rajat Arora</span></b></div>
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<div class="xmsonormal" style="text-align:justify"><b><span style='font-size:10.5pt;font-family:"Sofia Pro SemiBold";color:#42241C'>Manager – Gift Cards</span></b></div>
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<b><span lang="FR-CA" style='font-size:10.5pt;font-family:"Sofia Pro SemiBold";color:#42241C'>M :</span></b><b><span lang="FR-CA" style="font-size:10.5pt;color:#42241C"> </span></b><b><span style='font-size:10.5pt;font-family:"Sofia Pro SemiBold";color:#42241C'>+971
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<b><span lang="FR-CA" style='font-size:10.5pt;font-family:"Sofia Pro SemiBold";color:#42241C'>E</span></b><b><span lang="FR-CA" style="font-size:10.5pt;color:#42241C">  </span></b><b><span lang="FR-CA" style='font-size:10.5pt;font-family:"Sofia Pro SemiBold";color:#42241C'>:</span></b><b><span lang="FR-CA" style="font-size:10.5pt;color:#42241C"> </span></b><u><span style='font-size:10.5pt;font-family:"Sofia Pro SemiBold"'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></u>
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<b><span lang="FR-CA" style='font-size:10.5pt;font-family:"Sofia Pro SemiBold";color:#42241C'>A</span></b><b><span lang="FR-CA" style="font-size:10.5pt;color:#42241C">  </span></b><b><span lang="FR-CA" style='font-size:10.5pt;font-family:"Sofia Pro SemiBold";color:#42241C'>:</span></b><b><span lang="FR-CA" style="font-size:10.5pt;color:#42241C"> </span></b><b><span lang="FR-CA" style='font-size:10.5pt;font-family:"Sofia Pro SemiBold";color:#42241C'>Landmark
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, September 17, 2021 7:06 PM<br>
<b>To:</b> Rajat Arora &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Himanshubhusan Rath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#3040660] - Gift Card - 1571694952111810000661375</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Customer`s email: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
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Customer is complaining that he has  a 500 gift card . he used it for one time he used 179 of it . when he tries to use it again it is not working . Kindly assist.<br>
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Regrades, <br>
Mayar</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">3040660:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </div>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3040660