Subject: Ticket Assigned - Conversation with charlie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Sep 2021 13:16:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with charlie charlie                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  charlie Bot:  Hi Charlie ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9502812181 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564886292            05:08 PM, 19th Sep                     charlie                    Ok           05:08 PM, 19th Sep                   mayar                   Hi Charlie ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:09 PM, 19th Sep                     charlie                    Hi goodevening           05:10 PM, 19th Sep                     charlie                    I just want to check the status of my order           05:10 PM, 19th Sep                     charlie                    Are you still there?           05:12 PM, 19th Sep                   mayar                   It will take 2-3 days to be ready at the store           05:13 PM, 19th Sep                   mayar                   Our team will contact you once it is ready           05:13 PM, 19th Sep                   mayar                   Is there anything else i can help you with?            05:13 PM, 19th Sep                     charlie                    Ok thanks           05:13 PM, 19th Sep                     charlie                    That’s all thanks for your support           05:13 PM, 19th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:16 PM, 19th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3121148