Subject: Ticket Assigned - Conversation with muhammed rafi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Sep 2021 13:09:32 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammed rafi muhammed rafi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammed rafi Bot:  Hi Muhammed Rafi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  0561072054 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9502907808 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561072054            04:59 PM, 19th Sep                   mayar                   Hi Muhammed Rafi  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:00 PM, 19th Sep                     muhammed rafi                    I need to know about my last order           05:00 PM, 19th Sep                     muhammed rafi                    Done through tabby           05:01 PM, 19th Sep                     muhammed rafi                    I got a sms mentioning that my order is not processed           05:01 PM, 19th Sep                     muhammed rafi                    But in tabby app it’s already deducted the first  installment amount           05:02 PM, 19th Sep                   mayar                   It takes 2-3 hours to be proceed           05:02 PM, 19th Sep                     muhammed rafi                    In mail its mentioned the amount is not deducted, can i get the updated status           05:02 PM, 19th Sep                   mayar                   It was not transferred from your end yet           05:06 PM, 19th Sep                   mayar                   Is there anything else i can help you with?            05:06 PM, 19th Sep                   mayar                   كان من دواعي سروري مساعدتكم.            05:09 PM, 19th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:09 PM, 19th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3121112