Subject: Ticket Assigned - Conversation with muhammad rashid
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Sep 2021 12:04:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad rashid muhammad rashid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad rashid Bot:  Hi Muhammad Rashid ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9502143594 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508233169            03:55 PM, 19th Sep                   mayar                   Hi Muhammad Rashid  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:56 PM, 19th Sep                     muhammad rashid                    Hi Sir, I was waiting the confirmation of my order if ready for collection?           03:58 PM, 19th Sep                   mayar                   No it is not ready yet           04:00 PM, 19th Sep                   mayar                   It takes 2-3 working days to be ready           04:00 PM, 19th Sep                     muhammad rashid                    how long it will take?           04:01 PM, 19th Sep                   mayar                   Is there anything else i can help you with?            04:01 PM, 19th Sep                   mayar                   Our team will contact you once it is ready           04:01 PM, 19th Sep                   mayar                   Is there anything else i can help you with?            04:01 PM, 19th Sep                     muhammad rashid                    i placed on dated 16 sep 2021           04:01 PM, 19th Sep                   mayar                   Yes but Kindly be noted that Sunday is holiday           04:02 PM, 19th Sep                   mayar                   If our team did not contact you tomorrow . Kindly contact us again           04:03 PM, 19th Sep                   mayar                   Is there anything else i can help you with?            04:03 PM, 19th Sep                     muhammad rashid                    Thanks for update, will be waiting from your team           04:04 PM, 19th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:04 PM, 19th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3120836