Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 18 Sep 2021 15:57:09 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8102544703 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96569396148            07:50 PM, 18th Sep                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:50 PM, 18th Sep                     hello                    I order a pckage of t-shirt and 1 short but i recieve only t shirt but at the same price           07:51 PM, 18th Sep                     hello                             07:51 PM, 18th Sep                   mayar                   We sincerely apologize for any inconvenience caused,           07:51 PM, 18th Sep                   mayar                   Kindly return the item           07:52 PM, 18th Sep                   mayar                   We can create a return request for you           07:52 PM, 18th Sep                     hello                    How?           07:52 PM, 18th Sep                   mayar                   Could you please allow me 2 minutes to check your order details?           07:53 PM, 18th Sep                     hello                    Ok           07:53 PM, 18th Sep                   mayar                   It has been created our team will collect it in 2-5 days           07:54 PM, 18th Sep                   mayar                   Is there anything else i can help you with?            07:54 PM, 18th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:56 PM, 18th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3117920