Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Sep 2021 12:44:51 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Faraz,</div>
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<div class="MsoNormal">Please find below status in Fareye  , status is showing as end in the system and due to that we are not able to assign this RVP to driver . we can only assign RVP to driver once this RVP shows in RVP option .  </div>
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<div class="MsoNormal">Dear Poovanna, </div>
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<div class="MsoNormal">Can you move this RVP status from END to RVP option , So that we will assign it to driver .
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, September 16, 2021 6:18 PM<br>
<b>To:</b> Bm olmriyadh &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Mohd. Jamal Akhtar &lt;[email-masked]&gt;; Olm Riyadh &lt;[email-masked]&gt;<br>
<b>Subject:</b> New comment - [#2943313] Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div><span style="font-size:10.5pt;font-family:-apple-system">There is a new comment in the ticket submitted by Elsie.serrano to HelpCPAE</span></div>
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Comment added by : Faraz Lohani<br>
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<span style="font-size:10.5pt;font-family:-apple-system">Hi </span>
<a id="OWAAMA5A40B2CCD404C6EBF26CC4D48DC5D38" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">
</span><a id="OWAAM1B7283E2B8754ACEBC9847477726B15D" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Olm Riyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reminder for the pickup.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Faraz Lohani</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Escalation Desk – Web Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Faraz Lohani &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, September 13, 2021 6:04 PM<br>
<b>To:</b> Bm olmriyadh &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Olm Riyadh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2943313] - Returns RP0727210002236</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The RVP has been reassigned. Please try again.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Faraz Lohani</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Bm olmriyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;
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<b>Sent:</b> Sunday, September 12, 2021 9:37 AM<br>
<b>To:</b> Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;;
 Olm Riyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Escalations Dxbteam
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Subject:</b> RE: [#2943313] - Returns RP0727210002236</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">This RVP status END I can’t assign ,
<b><span style="background:yellow;mso-highlight:yellow">3 attempts</span></b>  but customer no response .
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;
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<b>Sent:</b> Saturday, September 11, 2021 1:27 PM<br>
<b>To:</b> Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Olm Riyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;;
 Bm olmriyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Escalations Dxbteam
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Subject:</b> RE: [#2943313] - Returns</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">3<sup>rd</sup> reminder.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;
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<b>Sent:</b> Monday, September 6, 2021 1:59 PM<br>
<b>To:</b> Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Olm Riyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;;
 Bm olmriyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Escalations Dxbteam
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Subject:</b> RE: [#2943313] - Returns</span>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;
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<b>Sent:</b> Thursday, September 2, 2021 6:02 PM<br>
<b>To:</b> Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Olm Riyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;;
 Bm olmriyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Escalations Dxbteam
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Subject:</b> RE: [#2943313] - Returns</span>
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<span style="font-size:10.5pt;font-family:-apple-system">Hi </span>
<a id="OWAAMBA6AD7C419A9440082EA1D3DFFD60EA4" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">
</span><a id="OWAAME43C48002F1E4B8D8FE2F686F504AA41" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Faraz Lohani</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Escalation Desk – Web Team</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;
<br>
<b>Sent:</b> Monday, August 30, 2021 5:47 PM<br>
<b>To:</b> Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Olm Riyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;;
 Bm olmriyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Escalations Dxbteam
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Subject:</b> RE: [#2943313] - Returns</span>
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<span style="font-size:10.5pt;font-family:-apple-system">Hi </span>
<a id="OWAAM0AD4B4EFB27842C099EC85A6B9962616" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Olm Riyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">
</span><a id="OWAAMD1DACC758E994C3DAD3D04DBF41C6DF8" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly update for the collection pending.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Faraz Lohani</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Escalation Desk – Web Team</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;
<br>
<b>Sent:</b> Thursday, August 26, 2021 3:10 PM<br>
<b>To:</b> Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Olm Riyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;;
 Bm olmriyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Escalations Dxbteam
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Subject:</b> RE: [#2943313] - Returns</span>
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<span style="font-size:10.5pt;font-family:-apple-system">Hi </span>
<a id="OWAAMEAA943A8C5D940AF8CAAED26C73EC23A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Olm Riyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">
</span><a id="OWAAM26996F5524034970B785D422D404E3A2" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">2<sup>nd</sup> reminder.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Faraz Lohani</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Escalation Desk – Web Team</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;
<br>
<b>Sent:</b> Tuesday, August 24, 2021 4:23 PM<br>
<b>To:</b> Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Olm Riyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;;
 Bm olmriyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Escalations Dxbteam
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Subject:</b> RE: [#2943313] - Returns</span>
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<span style="font-size:10.5pt;font-family:-apple-system">Hi </span>
<a id="OWAAM8481ABA5F4514C3CA7A0C95CA89C740F" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Olm Riyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">
</span><a id="OWAAM86D2F5E94ABF4827B0294059AC004175" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reminder for the collection : RP0727210002236</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Faraz Lohani</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Escalation Desk – Web Team</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;
<br>
<b>Sent:</b> Thursday, August 19, 2021 5:45 PM<br>
<b>To:</b> Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Olm Riyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;;
 Bm olmriyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Escalations Dxbteam
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Subject:</b> RE: [#2943313] - Returns</span>
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<span style="font-size:10.5pt;font-family:-apple-system">Hi </span>
<a id="OWAAM93EE771DA69347BAB251D5DE5B78A599" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">
</span><a id="OWAAM4304769C4BDF4F2A80CCB32F70E79C32" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Olm Riyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reminder.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Faraz Lohani</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Escalation Desk – Web Team</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;
<br>
<b>Sent:</b> Monday, August 16, 2021 5:09 PM<br>
<b>To:</b> Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Olm Riyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;;
 Bm olmriyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Escalations Dxbteam
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Subject:</b> RE: [#2943313] - Returns</span>
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<span style="font-size:10.5pt;font-family:-apple-system">Hi </span>
<a id="OWAAMA5B07527783A480FB1284D0E5CD39A97" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">
</span><a id="OWAAM82594BE4B4564533A1D64FB1FBDCABBF" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Olm Riyadh</span></a><span style="font-size:10.5pt;font-family:-apple-system">,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please get the collection done ASAP.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Faraz Lohani</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Escalation Desk – Web Team</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;
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<b>Sent:</b> Wednesday, August 11, 2021 9:59 AM<br>
<b>To:</b> Olm Riyadh &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;; Escalations Dxbteam
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span style="font-size:10.5pt;font-family:-apple-system">&gt;<br>
<b>Subject:</b> Fwd: [#2943313] - Returns</span>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">External email sender, please take precaution.</span></i></b><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Any update?<br>
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Problem Statement:Late Collection<br>
Order Date : Jul 21, 2021<br>
Order ID: 6331475569<br>
Tracking ID: RP0727210002236<br>
RMA ID: 1001201809<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 7/27/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
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Regards, <br>
Prince</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">2943313:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2943313