Subject: Ticket Assigned - Conversation with bassam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 18 Sep 2021 11:28:11 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bassam bassam                    Bot:  Hi again! Bot:  Please enter your name Customer:  bassam Bot:  Hi Bassam ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0585788567            03:15 PM, 18th Sep                   mayar                   Hi Bassam ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:16 PM, 18th Sep                   mayar                   Could you please share your order number so that I can assist you further?           03:16 PM, 18th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:18 PM, 18th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:19 PM, 18th Sep                     bassam                    9502491732           03:21 PM, 18th Sep                     bassam                    I send you my order number           03:22 PM, 18th Sep                   mayar                   A return request has been created           03:23 PM, 18th Sep                     bassam                    Yes           03:23 PM, 18th Sep                     bassam                    I need size small not meduim           03:23 PM, 18th Sep                   mayar                   our team will contact you whiten 2-5 days to collect it           03:23 PM, 18th Sep                     bassam                    And i need more 1 short           03:23 PM, 18th Sep                     bassam                    Ok           03:23 PM, 18th Sep                   mayar                   For sorry we do not have exchange policy           03:24 PM, 18th Sep                   mayar                   The item can be returned only           03:24 PM, 18th Sep                   mayar                   Is there anything else i can help you with?            03:24 PM, 18th Sep                     bassam                    I orderd a wrong size           03:24 PM, 18th Sep                     bassam                    What i do now           03:24 PM, 18th Sep                     bassam                    I throw it ?           03:25 PM, 18th Sep                   mayar                   The item can be returned only then order the right size           03:26 PM, 18th Sep                     bassam                    Ok           03:27 PM, 18th Sep                     bassam                    Thank you mayar           03:27 PM, 18th Sep                   mayar                   Is there anything else i can help you with?            03:27 PM, 18th Sep                     bassam                    If their anything i will talk to you           03:27 PM, 18th Sep                     bassam                    Thanks           03:27 PM, 18th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:27 PM, 18th Sep                     bassam                    Thanks and you also           03:27 PM, 18th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3116723