Subject: Ticket Assigned - Conversation with hello
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Sep 2021 08:48:43 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0097334441333            12:36 PM, 18th Sep                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:38 PM, 18th Sep                     hello                    Hi mayar           12:38 PM, 18th Sep                   mayar                   Could you please share your order number so that I can assist you further?           12:38 PM, 18th Sep                     hello                    Dear i just want to chk regarding my order 7302550201           12:38 PM, 18th Sep                     hello                    I purchased it by my max credit and the took the full amount  benefit           12:39 PM, 18th Sep                     hello                             12:40 PM, 18th Sep                     hello                             12:40 PM, 18th Sep                   mayar                   This order us ready for pick up you can collect it           12:40 PM, 18th Sep                     hello                             12:41 PM, 18th Sep                   mayar                   Is there anything else i can help you with?            12:42 PM, 18th Sep                     hello                    I will collect it but why they took the full amount while i selected my max credit           12:42 PM, 18th Sep                     hello                    ys answer me on my question           12:42 PM, 18th Sep                   mayar                   There is no credit used while placing this order           12:45 PM, 18th Sep                   mayar                   Kindly check again           12:45 PM, 18th Sep                   mayar                   Is there anything else i can help you with?            12:45 PM, 18th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:48 PM, 18th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3116073