Subject: Ticket Assigned - Conversation with ritesh
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 17 Sep 2021 14:30:28 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ritesh ritesh                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ritesh Bot:  Hi Ritesh ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9502460094 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503012384            06:18 PM, 17th Sep                   mayar                   Hi Ritesh ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:18 PM, 17th Sep                     ritesh                    Hi Mayar           06:18 PM, 17th Sep                     ritesh                    I placed order today           06:19 PM, 17th Sep                     ritesh                    Can i collect today. I have to travel tomorrow           06:19 PM, 17th Sep                     ritesh                    9rder no. 502460094           06:20 PM, 17th Sep                     ritesh                    Are you there?           06:20 PM, 17th Sep                   mayar                   For sorry it can not be collected today           06:21 PM, 17th Sep                   mayar                   It takes 2-3 days to be delivered           06:21 PM, 17th Sep                     ritesh                    What is the earliest??           06:21 PM, 17th Sep                   mayar                   We will do our best to deliver it asap           06:22 PM, 17th Sep                     ritesh                    No i chose click and collect           06:22 PM, 17th Sep                   mayar                   Is there anything else i can help you with?            06:22 PM, 17th Sep                     ritesh                    It is not to be delivered           06:22 PM, 17th Sep                     ritesh                    I need to collect           06:22 PM, 17th Sep                     ritesh                    Yhat is the option i chose           06:22 PM, 17th Sep                     ritesh                    The i will have to cancel the order           06:23 PM, 17th Sep                     ritesh                    Please suggest if i should cancel the order           06:23 PM, 17th Sep                   mayar                   It takes 2-3 days to be ready at the store .We will do our best to deliver it asap           06:24 PM, 17th Sep                     ritesh                    I guess you are not getting it           06:24 PM, 17th Sep                     ritesh                    It is not delivery           06:24 PM, 17th Sep                     ritesh                    I guess you can not help me           06:24 PM, 17th Sep                   mayar                   Thank you for providing us with this details            06:25 PM, 17th Sep                   mayar                   Could you please allow me 2 minutes to check your order details?           06:25 PM, 17th Sep                   mayar                   The order has been canceled           06:26 PM, 17th Sep                   mayar                   The amount will be refunded whiten 7-14 days           06:27 PM, 17th Sep                   mayar                   Is there anything else i can help you with?            06:27 PM, 17th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:29 PM, 17th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3114126