Subject: Ticket Assigned - Conversation with siya
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 16 Sep 2021 16:19:34 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with siya siya                    Bot:  Hi again! Bot:  Please enter your name Customer:  siya Bot:  Hi Siya ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:08 PM, 16th Sep                     siya                    Ok           08:09 PM, 16th Sep                     siya                    Hlooo           08:10 PM, 16th Sep                   mayar                   Hi Siya,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:10 PM, 16th Sep                   mayar                   Could you please share your order number so that I can assist you further?           08:10 PM, 16th Sep                     siya                    Ok           08:10 PM, 16th Sep                     siya                    9501974363           08:11 PM, 16th Sep                     siya                    I need to cancel my return request           08:11 PM, 16th Sep                     siya                    And change to return to store           08:12 PM, 16th Sep                   mayar                   It has been canceled           08:12 PM, 16th Sep                   mayar                   Is there anything else i can help you with?            08:12 PM, 16th Sep                     siya                    It got cancelled           08:12 PM, 16th Sep                     siya                    Bt I didn’t receive any message           08:13 PM, 16th Sep                     siya                    ?           08:13 PM, 16th Sep                     siya                    Hlo           08:13 PM, 16th Sep                   mayar                   Yes it has been canceled           08:14 PM, 16th Sep                   mayar                   Kindly check tour account           08:14 PM, 16th Sep                   mayar                   Is there anything else i can help you with?            08:14 PM, 16th Sep                     siya                    Can u make return to store           08:14 PM, 16th Sep                   mayar                   You can return it to the store without creating a return request           08:16 PM, 16th Sep                   mayar                   Is there anything else i can help you with?            08:16 PM, 16th Sep                     siya                    Ok thank uuu           08:18 PM, 16th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:19 PM, 16th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3111655