Subject: Ticket Assigned - Conversation with nisha
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Sep 2021 13:44:10 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nisha nisha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nisha Bot:  Hi Nisha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9500989039 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971505962466            05:34 PM, 16th Sep                   mayar                   Hi Nisha ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:35 PM, 16th Sep                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           05:35 PM, 16th Sep                   mayar                   Is there anything else i can help you with?            05:36 PM, 16th Sep                     nisha                    Hi I would like to inquire about my order .it has bern 5 days still got no confirmation for collection           05:36 PM, 16th Sep                     nisha                    Yes           05:36 PM, 16th Sep                     nisha                    Hi I would like to inquire about my order .it has bern 5 days still got no confirmation for collection  Yes  Delivered  a few seconds ago           05:37 PM, 16th Sep                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:37 PM, 16th Sep                   mayar                   Is there anything else i can help you with?            05:41 PM, 16th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:43 PM, 16th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3110982