Subject: Ticket Assigned - Conversation with yojana thakur
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Sep 2021 13:07:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yojana thakur yojana thakur                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  yojana thakur Bot:  Hi Yojana Thakur ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9501973285 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0529511635            04:58 PM, 16th Sep                   mayar                   Hi Yojana  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:59 PM, 16th Sep                     yojana thakur                    Hi Good Evening! I would like to follow up on my order 9501973285           05:00 PM, 16th Sep                     yojana thakur                    As it is already out for delivery, is there any estimated time of delivery?           05:00 PM, 16th Sep                   mayar                   Our team will contact you on +971529511635 before delivering it           05:01 PM, 16th Sep                   mayar                   Is there anything else i can help you with?            05:01 PM, 16th Sep                     yojana thakur                    Also I realized mistakenly have ordered same top twice, hence can I return at the very same time? Or I will have to return it in the store?           05:02 PM, 16th Sep                   mayar                   After receiving it you can return a return request           05:04 PM, 16th Sep                   mayar                   Is there anything else i can help you with?            05:05 PM, 16th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:07 PM, 16th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3110813