Subject: Ticket Assigned - Conversation with syed abidi
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Sep 2021 12:57:26 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with syed abidi syed abidi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  syed abidi Bot:  Hi Syed Abidi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9501247706 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565508908            04:32 PM, 16th Sep                     syed abidi                    Hello           04:32 PM, 16th Sep                   mayar                   Hi  Syed Abidi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:33 PM, 16th Sep                     syed abidi                    I still have not received the order           04:33 PM, 16th Sep                     syed abidi                    9501247706           04:33 PM, 16th Sep                     syed abidi                    This is my order no           04:34 PM, 16th Sep                     syed abidi                    Almost 5 days have past           04:34 PM, 16th Sep                     syed abidi                    Hello           04:34 PM, 16th Sep                   mayar                   The amount was not transferred from your end           04:34 PM, 16th Sep                     syed abidi                    What from my side it already transferred           04:35 PM, 16th Sep                   mayar                   Kindly contact your bank  to to transfer it           04:35 PM, 16th Sep                   mayar                   It was approved but the amount was not transferred from your end           04:35 PM, 16th Sep                   mayar                   Is there anything else i can help you with?            04:36 PM, 16th Sep                     syed abidi                    I have another order for which I received the order but one item i want to replace because have sizing issue           04:37 PM, 16th Sep                     syed abidi                    Whats the procedure for that           04:37 PM, 16th Sep                     syed abidi                    Hello           04:38 PM, 16th Sep                   mayar                   Could you please share your order number so that I can assist you further?           04:38 PM, 16th Sep                     syed abidi                    9501247706           04:39 PM, 16th Sep                   mayar                   I mean he other order number which you want to exchange an item of it           04:41 PM, 16th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:41 PM, 16th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:43 PM, 16th Sep                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:45 PM, 16th Sep                     syed abidi                    Hello           04:45 PM, 16th Sep                     syed abidi                    9501247706           04:45 PM, 16th Sep                   mayar                   This order was not delivered how do you want to return an item ?           04:49 PM, 16th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:51 PM, 16th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:53 PM, 16th Sep                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:57 PM, 16th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3110754