Subject: Ticket Assigned - Conversation with reham elhussiny
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 16 Sep 2021 11:44:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reham elhussiny reham elhussiny                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  reham elhussiny Bot:  Hi Reham Elhussiny ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   
 Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +965659714            03:37 PM, 16th Sep                     reham elhussiny                    6597 1405           03:38 PM, 16th Sep                   mayar                   Hi Reham ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:38 PM, 16th Sep                     reh
 am elhussiny                    call me .please           03:38 PM, 16th Sep                     reham elhussiny                    6597 1405           03:38 PM, 16th Sep                   mayar                   We are from chat team we can not make calls           03:39 PM, 16th Sep                   mayar                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           03:39 PM, 16th Sep                     reham elhussiny                    if we order now on line and l want my order quickly           03:40 PM, 16th Sep                   mayar                   Could you please share your order number so that I can assist you further?           03:41 PM, 16th Sep                     reham elhussiny                    can l collect it . When ?           03:41 PM, 16th Sep                     reham elhussiny                    after howmany hours?           03:4
 1 PM, 16th Sep                     reham elhussiny                    i didnt order till now           03:42 PM, 16th Sep                   mayar                   It takes 2-3 days to be ready at the store Our team will contact you once the order is ready Is there anything else i can help you with?           03:42 PM, 16th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:44 PM, 16th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3110440