Subject: New Reply Received - Expired code
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Sep 2021 09:48:30 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Expired code   Ticket comment <div>Hi there,</div>
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<div>I am really so confused about the replies now,</div>
<div>So shall I wait for the investigation or I have to wait for the voucher as per the email that I received yesterday </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1Nzg0NDUzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9FuaF51RoRIbNnRCtBQRAMPqTe3h14EJS1jnjxXA37U"><br><br><div dir="ltr">Thanks,<div>Nashwa</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 15 Sep 2021, at 1:34 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi <span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Nashwa</span> ,</div>
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<div>Thank you for your patience.</div>
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<div>We sincerely apologize for the delay in getting back to you however, we have heard back from our team at this time and they have advised us that they are investigating regarding the same at this time. We will update you as soon as we receive further updates from them.</div>
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<div>We request you to please allow us some more time so we can assist you regarding this accordingly.</div>
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<div>We appreciate your continued cooperation and patience with us.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3056495