Subject: Ticket Assigned - Conversation with natasha
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Sep 2021 08:47:14 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with natasha natasha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  natasha Bot:  Hi Natasha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9501167882 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567364856            12:38 PM, 15th Sep                     natasha                    ok           12:38 PM, 15th Sep                   mayar                   Hi Natasha ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:41 PM, 15th Sep                     natasha                    would like to know why is my order taking so long!           12:41 PM, 15th Sep                   mayar                   Thank you for providing us with this details            12:42 PM, 15th Sep                   mayar                   Could you please allow me 2 minutes to check your order details?           12:42 PM, 15th Sep                     natasha                    sure           12:43 PM, 15th Sep                   mayar                   It takes 2-3  working days to be ready at the store           12:43 PM, 15th Sep                   mayar                   Our team will contact you once it is ready           12:43 PM, 15th Sep                   mayar                   Is there anything else i can help you with?            12:43 PM, 15th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:46 PM, 15th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3105113