Subject: Ticket Assigned - Conversation with sanjay shenai
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Sep 2021 16:01:15 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sanjay shenai sanjay shenai                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sanjay shenai Bot:  Hi Sanjay Shenai ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9501297134 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508067346            07:44 PM, 14th Sep                     sanjay shenai                    I called today afternoon at shoemart number and was told my order would be arriving today by 8 pm. It has still not reached . Track my order is still showing order at same place           07:45 PM, 14th Sep                   mayar                   Hi Sanjay Shenai  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:46 PM, 14th Sep                     sanjay shenai                    This is with respect to order no. 9501297134           07:46 PM, 14th Sep                     sanjay shenai                    I was told today afternoon that order is out for delivery and should reach today           07:47 PM, 14th Sep                     sanjay shenai                    I have not received it till now           07:47 PM, 14th Sep                   mayar                   Is this your right number +971509051806           07:47 PM, 14th Sep                   mayar                   ?           07:47 PM, 14th Sep                     sanjay shenai                    Yes           07:48 PM, 14th Sep                   mayar                   We will do Our best to deliver it asap           07:50 PM, 14th Sep                     sanjay shenai                    can you tell what is the issue with the delivery? Track status is stuck at same location. Can we get contact number of delivery person?           07:51 PM, 14th Sep                     sanjay shenai                    When will the package arrive?           07:54 PM, 14th Sep                   mayar                   Our team will contact you on +971509051806           07:56 PM, 14th Sep                   mayar                   Before delivering it           07:56 PM, 14th Sep                   mayar                   Is there anything else i can help you with?            07:56 PM, 14th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:00 PM, 14th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3102917