Subject: Ticket Assigned - Conversation with jinu achamma
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Sep 2021 13:43:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jinu achamma jinu achamma                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi my name jinu achamma joy  i just made an online ordermy order no is#8101758268 Bot:  Please enter your name Customer:  jinu achamma Bot:  Hi Jinu Achamma ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8101758268 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96566020007            05:33 PM, 14th Sep                   mayar                   Hi Jinu ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:34 PM, 14th Sep                     jinu achamma                    Thank you Mayar           05:34 PM, 14th Sep                   mayar                   How may i help you ?           05:34 PM, 14th Sep                     jinu achamma                    I had just made an online purchase, I would like to collect it from nearby store rather than delivery at my home.. Could please help me with it           05:35 PM, 14th Sep                     jinu achamma                    Hi           05:36 PM, 14th Sep                   mayar                   Thank you for providing us with this details            05:37 PM, 14th Sep                   mayar                   We sincerely apologize however, once the order has already been placed we aren't able to make any changes to it.           05:37 PM, 14th Sep                     jinu achamma                    Could you please make the delivery by thursdsy evening at the earliest please           05:38 PM, 14th Sep                     jinu achamma                    It was very urgent for me           05:39 PM, 14th Sep                     jinu achamma                    Please do help           05:39 PM, 14th Sep                   mayar                   Please confirm if this is the order number: 8101758268           05:40 PM, 14th Sep                   mayar                   The delivery time frame is 2-3 business days as set by the courier partner. They will contact you before arranging the delivery with you.           05:40 PM, 14th Sep                   mayar                   Is there anything else i can help you with?            05:40 PM, 14th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:42 PM, 14th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3102184