Subject: Ticket Assigned - Conversation with marian
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Sep 2021 13:19:21 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with marian marian                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  marian Bot:  Hi Marian ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561115850            05:07 PM, 14th Sep                     marian                    Ok           05:07 PM, 14th Sep                   mayar                   Hi Marian ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:07 PM, 14th Sep                     marian                    Thanks I received my order missing items           05:08 PM, 14th Sep                     marian                    Order no 9501595039           05:08 PM, 14th Sep                     marian                    Hey !           05:09 PM, 14th Sep                     marian                    ???????           05:09 PM, 14th Sep                     marian                    ?????? Are u there ?           05:10 PM, 14th Sep                   mayar                   Thank you for providing us with this details            05:10 PM, 14th Sep                   mayar                   Could you please allow me 2 minutes to check your order details?           05:10 PM, 14th Sep                     marian                    Ok           05:10 PM, 14th Sep                   mayar                   The  163166402 - - All-Over Print T-shirt with Round Neck and Cap Sleeves  & 162959963 - - Solid Mid-Rise Shorts with Drawstring Closure  in your order ID 9501595039 went out of stock, so we've partially shipped your order and the amount of AED14.87 & AED17.00  will be refunded back to your debit or Credit Card in 7-14 working days.           05:13 PM, 14th Sep                   mayar                   Is there anything else i can help you with?            05:13 PM, 14th Sep                     marian                    U there ?           05:14 PM, 14th Sep                   mayar                   The 163166402 - - All-Over Print T-shirt with Round Neck and Cap Sleeves & 162959963 - - Solid Mid-Rise Shorts with Drawstring Closure in your order ID 9501595039 went out of stock, so we've partially shipped your order and the amount of AED14.87 & AED17.00 will be refunded back to your debit or Credit Card in 7-14 working days. Is there anything else i can help you with?           05:14 PM, 14th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:19 PM, 14th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3102069