Subject: Ticket Assigned - Conversation with hello
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 11 Sep 2021 12:10:48 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9500742870 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504587121            04:04 PM, 11th Sep                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:05 PM, 11th Sep                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:05 PM, 11th Sep                     hello                    Hi Mayar. I was expecting my order delivery today afternoon           04:05 PM, 11th Sep                     hello                    Hello           04:06 PM, 11th Sep                   mayar                   Sorry for the wrong replay           04:06 PM, 11th Sep                   mayar                   We are contacting you regarding your order with id: 9500742870, we have received the update from our concerned team that your order has been delivered from you on  9/11/21.           04:08 PM, 11th Sep                   mayar                   Is there anything else i can help you with?            04:08 PM, 11th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:10 PM, 11th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3089188