Subject: Ticket Assigned - Conversation with faiza
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Sep 2021 13:40:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with faiza faiza                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  faiza Bot:  Hi Faiza ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  256944 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8100256944 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  95697303441            05:31 PM, 10th Sep                   mayar                   Hi Faiza ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:32 PM, 10th Sep                     faiza                    Yes , i received msg this morning that my order is out for delivery  but i have Not recived it yet.. can u please check with the driver when it will be delivered           05:33 PM, 10th Sep                   mayar                   Is this your right number           05:35 PM, 10th Sep                   mayar                   +96597303441           05:35 PM, 10th Sep                   mayar                   ?           05:35 PM, 10th Sep                     faiza                    Yes.           05:35 PM, 10th Sep                   mayar                   Your order is out for delivery           05:36 PM, 10th Sep                     faiza                    Ok, when the driver will reach, any idea           05:36 PM, 10th Sep                   mayar                   Our team will contact you on +96597303441           05:36 PM, 10th Sep                   mayar                   Before delivering it           05:36 PM, 10th Sep                   mayar                   Is there anything else i can help you with?            05:36 PM, 10th Sep                     faiza                    Yes can i have the driver contct details so i can check when he will arrive           05:37 PM, 10th Sep                     faiza                    ?           05:39 PM, 10th Sep                   mayar                   For sorry we do not have this details we can provide our team with your contact number           05:39 PM, 10th Sep                   mayar                   Is there anything else i can help you with?            05:40 PM, 10th Sep                     faiza                    Yes please, it will be appreciated           05:40 PM, 10th Sep                     faiza                    Thank you           05:40 PM, 10th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:40 PM, 10th Sep                     faiza                    Thanks           05:40 PM, 10th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3086178