Subject: Ticket Assigned - Conversation with fatma boodai
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Sep 2021 11:05:18 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fatma boodai fatma boodai                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fatma boodai Bot:  Hi Fatma Boodai ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96555773287            02:55 PM, 09th Sep                   mayar                   Hi Fatma Boodai  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:56 PM, 09th Sep                   mayar                   Could you please share your order number so that I can assist you further?           02:57 PM, 09th Sep                     fatma boodai                    8294374319           02:58 PM, 09th Sep                     fatma boodai                    I would like to exchange sizes           02:59 PM, 09th Sep                     fatma boodai                    Not refund           02:59 PM, 09th Sep                   mayar                   For sorry we do not have exchange policy           03:01 PM, 09th Sep                   mayar                   The item can only be returned           03:01 PM, 09th Sep                   mayar                   Is there anything else i can help you with?            03:01 PM, 09th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:04 PM, 09th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3082560