Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Sep 2021 14:06:35 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to 
 receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097477614838            05:52 PM, 08th Sep                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:52 PM, 08th Sep                   mayar                   Could you please share your order number so that I can assist you further?           05:53 PM, 08th Sep                     hi                    Ok           05:53 PM, 08th Sep                     hi                    Its not for order           05:53 PM, 08th Sep                     hi                    I had received a credit on sep7         
   05:54 PM, 08th Sep                   mayar                   How may i help you?           05:55 PM, 08th Sep                     hi                    Yea sorry it was on sep6           05:55 PM, 08th Sep                     hi                    50QAR           05:56 PM, 08th Sep                     hi                    It waa mentioned to use it wenever i place an order above 50+           05:56 PM, 08th Sep                     hi                    QM50           05:56 PM, 08th Sep                     hi                    I tried to. Place an order worth 60qar.But on check out it says it should be minimum 250 to use this code           05:57 PM, 08th Sep                     hi                    But in message it clearly tells its a credit           05:58 PM, 08th Sep                     hi                    To the account           05:58 PM, 08th Sep                   mayar                   Could you please share your order number so that I can assist you further?        
    05:58 PM, 08th Sep                     hi                    As i told it is not related to order           05:59 PM, 08th Sep                     hi                    It is that I cant use the credit added to my account           05:59 PM, 08th Sep                   mayar                   Could you please share your order number which you receive the amount though it ?           06:01 PM, 08th Sep                   mayar                   Or your email           06:02 PM, 08th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:03 PM, 08th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:04 PM, 08th Sep                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:06 PM, 08th Sep             
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