Subject: Ticket Assigned - Conversation with rasha
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Sep 2021 13:34:36 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rasha rasha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rasha Bot:  Hi Rasha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9694286387 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553280882            05:19 PM, 08th Sep                   mayar                   Hi Rasha ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:20 PM, 08th Sep                     rasha                    I got a massage that i got my delivery but im at work now i didnt recieve any thing and the guy he didnt contact with me           05:21 PM, 08th Sep                   mayar                   Thank you for providing us with this details            05:24 PM, 08th Sep                   mayar                   Could you please allow me 2 minutes to check your order details?           05:24 PM, 08th Sep                     rasha                    Okay           05:25 PM, 08th Sep                   mayar                   We have checked and we would like to inform you that our courier team contacted  and delivered the order on (9/8/21 ).   We request you to please check with your security, family members and neighbors regarding your order            05:27 PM, 08th Sep                     rasha                    No they didnt contact me on my number           05:28 PM, 08th Sep                   mayar                   We request you to please check with your security, family members and neighbors regarding your order           05:30 PM, 08th Sep                   mayar                   If you did not find it Kindly contact us again           05:30 PM, 08th Sep                   mayar                   Is there anything else i can help you with?            05:30 PM, 08th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:34 PM, 08th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3079096