Subject: Ticket Assigned - Conversation with nirmala rai
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 08 Sep 2021 10:43:42 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nirmala rai nirmala rai                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nirmala rai Bot:  Hi Nirmala Rai ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563940203            02:31 PM, 08th Sep                   mayar                   Hi Nirmala ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:31 PM, 08th Sep                     nirmala rai                    Hello yes I have return some items on 6th but it’s not reflecting on my acc.           02:31 PM, 08th Sep                     nirmala rai                    I would like to use the credit to order some things online           02:33 PM, 08th Sep                   mayar                   Could you please share your order number so that I can assist you further?           02:35 PM, 08th Sep                     nirmala rai                    9693382482           02:36 PM, 08th Sep                   mayar                   We would like to inform you that your product reached our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to you           02:39 PM, 08th Sep                   mayar                   Is there anything else i can help you with?            02:39 PM, 08th Sep                     nirmala rai                    Ok thank you that will be all           02:40 PM, 08th Sep                     nirmala rai                    Have w good day           02:40 PM, 08th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:43 PM, 08th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3078329