Subject: Ticket Assigned - Conversation with rania
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Sep 2021 11:57:18 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rania rania                    Bot:  Hi again! Bot:  Please enter your name Customer:  rania Bot:  Hi Rania ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9693738516 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525564478            03:50 PM, 07th Sep                     rania                    can i change payment           03:50 PM, 07th Sep                   mayar                   Hi Rania ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:50 PM, 07th Sep                     rania                    hi           03:51 PM, 07th Sep                     rania                    can i change my payment           03:52 PM, 07th Sep                     rania                    from cash on delivery to card payment           03:52 PM, 07th Sep                   mayar                   It can not be changed after placing the order           03:53 PM, 07th Sep                   mayar                   Kindly place a new order           03:54 PM, 07th Sep                   mayar                   Is there anything else i can help you with?            03:54 PM, 07th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:56 PM, 07th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3074589